Terms and Conditions

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Welcome to Rock Island Guns LLC. By placing an order with us, you agree to the following terms and conditions:

1. Appointment-Only Policy
   
   • All visits to Rock Island Guns LLC are by appointment only. Appointments must be scheduled in advance to ensure personalized service.

1. Payment Policy
   
   • Payment for all items is due in full at the time of order.
   • Accepted payment methods will be discussed during your appointment or order process.

1. Customer Responsibility
   
   • It is the sole responsibility of the customer to ensure they are legally permitted to purchase and possess a firearm or NFA (National Firearms Act) item under federal, state, and local laws.
   • Customers must confirm their eligibility before placing an order.

1. Prohibited Persons
   
   • If an item is ordered and delivered, but the customer is found to be a prohibited person and unable to take possession of the item, the following terms apply:
     • The customer will incur a 25% restocking fee.
     • A refund of the remaining balance will be issued only after the item has been returned to the distributor and processed.
     • Any additional shipping or handling fees will be the responsibility of the customer.

1. Refunds and Returns
   
   • Refunds are subject to the conditions outlined above. No refunds will be processed for custom or special orders unless explicitly agreed upon in writing.

1. Compliance with Laws
   
   • All transactions will comply with applicable federal, state, and local firearm regulations.
   • Customers must complete all necessary paperwork, background checks, and waiting periods as required by law.

1. Changes to Terms
   
   • Rock Island Guns LLC reserves the right to update these Terms and Conditions at any time without prior notice.

By placing an order or scheduling an appointment, you acknowledge that you have read, understood, and agree to these terms.